Smile shop

Customer reviews

No remote
Contrary to the description, the frame does NOT include a remote. The rear buttons are hard to use, so I returned it.

Wonderful Gift!!
I receive this digital frame for Christmas and loved it so much I gave one to my mother for Mother's day. This frame will play both landscape and portrait photos without having to turn the frame and the 2, 3 or 4 pictures at a time viewing is great. With a 2 gig chip and a resolution of about 600 X 800 ppi I got over 2000 pictures loaded. The only reason I gave it only 4 stars is because You need to be a bit computer savvy to really get it to perform up to its capabilities. I love it and my Mom loves hers. All she has to do is press the on button and has hours of viewing. I would recommend if you are giving it as a gift to someone who has little or no computer experience to load the memory chip (purchased separately) in advance.

too expesive for such a major flaw
My parents received this frame as a gift and within a week it was freezing. We tried deleting the photos and starting over but it would freeze in the mozaic view as well. After an incredibly negative interaction with Westinghouse we are attempting to return this product to the store the gift giver made the purchase and will purchase a different frame from a different company. With Westinghouse customer service, I will never purchase any product from Westinghouse.

horrible product and horrible customer service
We received the frame as a Christmas gift and within a week it would freeze on certain pictures. We tried to delete the pictures in case there was a faulty file but the frame would freeze again when viewing the thumbnail files. There was no other way to erase the memory and start over and the computer connection wouldn't work either. The customer service on the web has been unresponsive and the customer service on the phone is condescending. Not only will we purchase a photo frame from Kodak next time, we will never purchase from Westinghouse period. While on the phone, rather than offering a replacement they suggested we just return it to where we purchased it. We will, and Kodak will receive our money instead when we purchase a working product from them.

Great pics;even greater price!
Great success with this product. easy to setup and I'm not that technically inclined--guess I can follow instructions :) I saw similar frames at Officedepot and Target and this was way cheaper. I'm looking to buy another!

Posted by admin on November 1st, 2007 at 4:25 pm
Filed under: Memory card  |  Both comments and pings are currently closed.